1.
Who will benefit from your services and packages?
2. Why
would I choose your packages when I could just go to the local
suppliers and buy directly?
3.
What is your value proposition?
Services
1.
Do you offer design or decorator services?
Product Information
1.
What furniture brands do you carry?
2.
Do you carry bedding products?
General Information
1.
Will my furniture need assembly?
2. Do you
sell appliances?
Furniture Packages
1.
What is a complete turnkey package?
2.
Are Kitchen appliances included in your packages?
3.
Who provides assembly and installation for the packages?
4.
Can I make changes in my package?
5.
Are rugs included in the package?
6.
Are bedspread options available in the package we select?
Delivery
1.
How soon can I receive my furniture?
2. Where do
you deliver?
3. Do
you charge for delivery?
4.
What if my order contains damaged goods?
5.
I live outside of Dubai how can I ensure everything is delivered
satisfactory?
Ordering & Payment
1.
What methods of payment do you accept?
2.
How soon before we receive the pictures of furnishing items
after we place our order?
Who
will benefit from your services and packages?
a. Owners who don’t want to deal
with the hassles and frustrations of dealing with local suppliers.
b. Buy-to-Let/Vacation Rental owners looking to optimize their
investment.
c. International owners who do not want to come to Dubai.
(We can obtain the key from developers on your behalf)
d. Property Management companies
d. Developers selling fully furnishing units
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Why
would I choose your packages if I could just go to all the
local suppliers and buy directly?
Our value proposition is suited for
investor and customer convenience, if you live in Dubai you
know the hassles associated with furnishing and coordinating
deliveries. If you are an overseas investor or a Dubai resident
we shoulder the responsibility of the entire furnishing process
ensuring we save you the time and convenience and pass on
our volume discounts at the same time.
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What is your
value proposition?
We utilize our volume discounts with
our suppliers and leverage that buying power to pass on discounts
of up to 20% on actual retail prices for all packages.
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Do you
offer design or decorator services?
Yes. Dubai-Furnishing interior designer
has international award winning interior design experience.
Our designer consults on all packages. Visit our "designer
info" page for designer qualifications.
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What
furniture brands do you carry?
Dubai-Furnishing works with a wide range of brand names, such
as Natuzzi, Lorenzo, Buttini, Western Furniture, The One,
Id Design, Bo Concept . We also import and source unique pieces
from other markets.
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Do you carry
bedding products?
Yes. Dubai-Furnishing carries a full
line of name brand bedding products.
Will my
furniture need assembly?
No. All your deliveries will be fully
assembled by our team and ready for you to enjoy or rent out.
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Do you sell appliances?
Yes, all kitchen and utility items are
available and included in our packages.
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What
is a Complete Turnkey package?
We use the term turnkey package to refer
to our service of providing a complete home furnishings package
complete with linens, kitchen appliances & accessories
and professional installation. Everything is setup in your
home and ready for occupancy including making the beds and
hanging of the pictures.
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Are
Kitchen Appliances included in your packages?
Yes, every package selected is a complete
turnkey solution and therefore includes all required accessories.
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Who
provides assembly and installation for the packages?
Our Delivery division coordinates all
assembly and installations for each package. This division
ensures that every item delivered matches your order and is
properly installed into your home and returns any merchandise
deemed to be defective.
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Can I
make changes in my package?
Yes. We encourage our customers to take
their time in purchasing their selection. You may in most
cases make changes in the set package. Additional charges
may apply.
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Are
bedspread options available in the package we select?
Generally, we will color coordinate
the bedspreads with the color package you select.
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Do
you offer outdoor/patio furniture in your packages?
Yes, we have many options and styles
available. Ask our Furnishing representative for more information
and pictures.
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How
soon can I receive my furniture?
Dubai-Furnishing generally provides
14 day delivery on in stock items. Allow 21 days for all packages
and up to 60 days for special order items. Delivery times
are based on in stock supplier items.
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Where do you deliver?
We deliver ONLY in the United Arab Emirates.
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Do you charge
for delivery?
No, we offer free delivery on all packages.
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What
if my order contains damaged goods?
Minor damage sometimes can occur due
to the bulkiness of furniture during delivery. Occasionally,
there may be a manufacturing defect. We will arrange for the
goods to be repaired in your home if possible, alternatively
we will arrange to have the product replaced and/or returned
to the supplier. Please note that some suppliers require merchandise
be returned to our store prior to your replacement. The advantage
is that we have strong relationships with local suppliers
and will fully oversee this process.
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I
live outside of Dubai how can I ensure that everything was
delivered satisfactory?
We will take digital photographs and
email them to you for verification. We will also forward the
attachment of the actual itemized checklist of every item
ordered and delivered. Should you dispute any item we would
require an email confirmation within 7 days of delivery.
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What
methods of payment do you accept?
Dubai-Furnishing
accepts MasterCard, Visa, and bank transfers. For more information
on making your payment by bank transfer please, Click
Here
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How soon before we receive the pictures of furnishing
items after we place our order?
As per our Contract we deliver items
within 21 days of placing the order or until key handover
occurs. If you are planning to order special order merchandise,
ordering 60 days in advance is suggested.
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